Privacy Policy
Last updated: April 16, 2025
This Privacy Policy describes how Rainford apparel (the “Site”, “we”, “us”, or “our’) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rainfordapparel.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, webiste visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
Who we are
Rainford Apparel Ltd, 12 Finch Place, Kilmarnock, KA1 3LG
Company Number : SC734272
What personal data we collect and why we collect it
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
We collect and store data such as name, delivery address and payment method using woocommerce in order to process your orders. We need your information to adminster your account and provide products and services requested from us. This is for legal purposes, necessary for the sales contract to which the individual is a party.
Your information is processed using primarily electronic means and is used, without limitation, for the following services:
- Internal record keeping
- Order fulfillment and related activities
- Management of payments, including anti-fruad control when paying by credit/debt card.
- Marketing communications
- Responding to customer service requests and similar communications from you
- Technical assistance
Information we collect about your usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
What we do with the data
The information will not be given to any outside party for marketing purposes. We will contact you from time to time with information about Rainford Apparel for marketing purposes. You can opt out or change your preferences at any time.
When placing an order on our website, we use woocommerce, a third party payment processor. Your payment will be processed by woocommerce, who collect, use and process your information, including payment information, in accordance with their privacy policies.
You can access their privacy policy via the following link: https://woocommerce.com/pl/privacy-policy/
We may share your name, delivery address, email and phone number with our partner courier companies in case they need to contact you in relation to a delivery. We process Shippments via Transglobal express, please find a link to their privacy policy here: https://www.transglobalexpress.co.uk/privacy-policy/
The information will not be given out to any outside party for marketing purposes.
Security retention or your information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Cookies
A cookie is a small file which asks permission to be placed on your computer by websites you visit to help analyse web traffic or lets you know when you visit a particular site. Cookies all web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Cookies are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the website.
Third party websites and links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, inluding the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Your rights
Under the Data Protection act 1998 and GDPR, you have rights as an individual which you can exerise in relation to the information we hold about you. If at any point you wish to see the data held by us or you would like to have it corrected or deleted please contact us as below. If you are not satisfied wioth our response you can complain to the information Commissioner’s Office (ICO).
How to contact us
If you want to request information you can email us at info@rainfordapparel.com.